I'm seated at seat number 39 as I write this, and having to deal with a naughty toddler who just won't stop poking me. I pretend to be clueless, ofcourse just to feed her satisfaction. Soon the poking is no longer amusing for her and she decides to reach for my phone (it's all I have for my entertainment, I'm actually writing this off my phone). I can't continue to pretend not to notice her,so I smile, sheepishly. Hoping that she will smile back and get along with her business. Well this trip I am on was hastily put together and as a result, I ended up with one of those dreaded seats in the middle aisle of the bus. As I slowly made my way into the bus, searching through for the seat I had been assigned (#39) , I glanced upon a baby-carrying mother, she had with her a boy, about nine years old, and a younger baby, a girl of about one year. I hoped that I wouldnt end up besides her because I was certain it wouldn't be a comfortable ride. As I got closer, it became clear that the middle seat right next to hers, was labeled 39. Ready to take my seat , I hoped that she had at least paid for one of her children to take up a full seat because I was going to involuntarily get dragged into the seat-sharing equation. My fears were confirmed when she instructed the older boy to squeeze next to her as she sat the baby on her lap. Even before setting off, the baby on her lap was crying uncontrollably, she was probably hungry. I could feel the satisfaction she drew from sucking the milk out of her mother's breast. Her mother must have been used for this because she had a couple of tricks to silence her baby, and they were working. So we eventually set off and the baby, who is no longer excited at the sight of a naked breast, is crying again. Her mother, now fed up and out of tricks, pays a deaf ear, like nothing is happening. Noticing that her crying can no longer attract the kind if attention it once did, the baby slowly shifts her attention to the nearest play thing in sight, me! We were now past the poking and into peekaboo. It slowly morphed from her peeping at me to me hiding behind whatever cover I could find,just to make it even more interesting. I was blown away at how much she was unconcerned by her mother's attempts stop her from disturbing me. Soon she had moved on from the marvel that she found me to be, to the moving sights of the busy city. It is then that I reflected on my time as a child her age. I probably didn't care what the world thought of me, didn't care if I was being a nag to a perfect stranger, I probably played and smiled with every face I saw and poked everybody in reach. I was now wondering what the world would be like if we all were as innocent and carefree as this baby was, if for a day, we all decided to be on the outside who we really are on the inside, if we all noticed the simple things in life that hold the key to true happiness. I could see the happiness in her eyes when it was her turn to hide face and mine to seek her out, never mind that we were sitting next to each other.
That's when it hit me, we are all looking for a happiness that truly doesn't exist, one that we might actually have but don't notice. She had just enough food to eat, probably even less, had a loving and caring mother, a sustainable planet she could call home, and even though her entire family, at least at that point, had only one seat number to fit into, she was content and clearly at peace. I am close to my destination, she is fast asleep on her mother's chest, and I hate to admit that I am missing the short time we spent teasing each other.
Friday, 6 October 2017
Thursday, 15 June 2017
URA, Well Done, But There’s ALot More To Do
URA, Well Done, But There’s ALot More To Do
Taxes in Uganda are viewed as a reserve for large, highly
profitable international organizations, and this aloofness by the population
has breed a culture of nonchalance in the general way the country is managed.
As I go on to share my experience with URA, I have made an effort
to write this article in the simplest of terms to make it understandable for
all.
As a law-abiding citizen of Uganda, I would jump at any
opportunity to contribute to her development. It is in this spirit that I
sought to register for a TIN number for the private business that I am involved,
to enable me pay taxes. I registered a company with URSB and then proceeded to
apply for a TIN (Tax Identification Number). There is a relationship between
the type of registration you select (company, business name, etc.), and the tax
implications, too bad I only got to learn about this much later.
I was connected to someone in URA who charged me to handle
the TIN application process, which I didn’t object to, considering the complex
online registration process.
After receiving my TIN, I made inquiries about doing my
returns personally and was referred to the Diamond Trust branch where free
classes are offered on this. My details
were taken and I was told to wait for an invitation to the classes. All through
December 2016 to March 2017, I kept dropping by to make sure that my name
hadn’t been erroneously skipped to which I was informed that they wanted to
grow the numbers first. I was eventually called for the training in May 2017
and despite the few hiccups (like those doing the training, having scanty
information on some of issues being taught), it went well. It was then that I
was able to make sense of the emails I had been receiving about making my
returns and the penalty I would incur for late submission.
According to the communications, I had been penalized UGX
1,000,000/-for months of delay in filing provisional returns but I was informed
that I could appeal this penalty.
With a solid excuse (the fact that I applied for training in December
2016 & was only invited in March 2017), I proceeded to file an online appeal,
and so begun the cycle of confusion. From different officials ‘correcting’ me
on what its referred to (appeal, objection, etc.), to conflicting advise on how
to go about, and which branch office to visit, the mix-up was evident, even in spite
of the courteous and friendly service at all incidents.
One official to whom I had been advised to address my
appeal/objection/plea informed me of the zero chances I had of it being waived
as it had already been ‘entered’ in the system.
I was left wondering why an appeal and objection process was
in place if there was no hope of having them reversed, even with justifiable
cause.
5 locations and 23 interactions later (all with different
officials), at my final attempt, I was referred to a somewhat senior supervisor
who, on checking the system said that I should have never been penalized in the
first place because URA does not penalize late submission of provisional
returns. I was relieved and alarmed at the same time; how could such an anomaly
go unnoticed by the over 20 staff I had made inquiries with? What if I had
simply gone ahead to pay this penalty?
On further probing, she informed me that my application had
been (unknown to me) back dated and I was therefore registered in a previous
financial year than the actual one I had registered in, which explains the
penalty for late submissions. On asking why, I was informed that its done to
avert cases of people offering to join the taxed-lot after years of doing
business untaxed.
Just like me, many Ugandans are increasingly getting involved
in business and are eager to play a role in the development of Uganda through
tax payment. They are however being set off by a number of factors that I will
briefly delve into;
Tax Management Is Complicated And Costly.
There aren’t many ordinary Ugandans who individually mange
all their tax-related issues, from understanding the tax laws, to TIN
application and submitting returns annually. Let’s think of it this way, if I
had to employ and pay someone to calculate and effect my payments to Umeme so
that I could have electricity, I would be forced to consider evading the entire
system in search for back hand connections. The conflicting information I kept
receiving from the different branches and URA staff is evidence to this.
Local Businesses Not Taxed
URA and the government would benefit substantially by widening
the country’s tax base if efforts were made to bring on board more locally
based businesses rather than increase taxes of the few big players, which only
threaten their existence; any job creating business that shuts down due to tax
constraints should be an embarrassment to us all!
No Incentives To Pay Taxes
Many businesses are operating profitably without paying taxes
and don’t even feel the need to join the taxed bracket. Those that do so are
only conforming to requirements from potential clients (usually large organizations
and parastatals) for tax clearance certificates.
My
solutions to this would be;
- · Invest in enforcing legal requirements for businesses and organizations to deal exclusively with only the tax compliant businesses (those with a tax compliance certificate). This could be done by penalizing companies that make payments to businesses that aren’t registered with URA (TIN numberless). It’s absurd that many government agencies are actively dealing with uncompliant and unregistered businesses. We should not only Buy Uganda Build Uganda, but Buy Registered Uganda, Build Uganda. It is only when the government bodies and parastatals take a stand, that ordinary Ugandans can be asked to do the same.
- · With a little integration and coordination, URA has at its disposal the URSB which can go a long way in ensuring tax compliance. Imagine if all non-compliant companies are deregistered regularly for ignoring calls to pay their taxes. There are many private businesses that will apply for a TIN and not pay taxes, knowing that its available if ever asked for.
- · Try to uncomplicate tax issues. if indeed URA was created to manage tax issues of Uganda, its services and procedures should be known to all Ugandans, even the uneducated who make up the majority. Tax laws and procedures should be translated and efforts made into their dissemination to the masses.
- · The little-publicized instructional classes that are held at the URA Diamond Trust building are a good initiative, but it became apparent that this innovative idea was yet to gain buy in from the organization as a whole. Many of the staff at the various branches I visited were unaware of the existence of these classes. The long period taken to raise a reasonable class size also goes to show that they are not well publicized. What about the fact that these classes were only being held in Kampala, and at the said branch, think about all those potential tax payers who are based outside Kampala? With the availability of online platforms such as YouTube and Vimeo, URA should come up with instructional videos showing a breakdown of procedures to follow for the various services sought, from TIN application, filing returns, to appealing assessments, etc.
- · The existence of a toll-free line (which is also not widely known) is a step in the right direction, but this is subject to human error and misinformation. My interactions with most junior staff, who end up handling the bulk of queries revealed that the majority of them are clueless on the general workings of URA.
- · URA should, just like KCCA, (or together with) invest in monitoring and inspection teams all over the country. Regular spot visits to assess the compliance of local businesses can be carried out, where views from the public can also be collected.
There is need to bring services closer to the people using
all channels available. I must applaud URA and the entire management team for
their prompt response on social media platforms, but a lot more remains to be
achieved in reaching out to the ‘untapped potential’ out there.
Owomukama ‘Woofy’ Matthew
@woofymatt
Friday, 2 December 2016
Your Unofficial Guide To Tipping Etiquette
Hate it or love it, tipping remains one of those combative topics
for which we are far from coming to common agreement on. Its history dates back
to a practice adapted from Europeans, whose own history of tipping goes back to
at least 15th century England, when overnight guests would leave a
small gratuity for house servants. It was appreciated and subsequently carried
back by a class of travelling Americans. the rest, as they say, is history; you
know we Ugandans and trying out what we see in the movies!
Its popularity has not grown as quick in the Asian markets due to
cultural implications where it could even be considered rude. If you must tip
someone in Japan for example, the norm would be to give it in a white envelope,
and not just slip them cash.
In Uganda, most tipping situations involve car park security guards,
traffic policemen, high end restaurant waiting staff, hair stylists, and front
desk staff who have a say in how long you will remain in a queue.
Thanks to smart phone apps that will order you a driver, or
deliver a meal at your doorstep, with the simple click of a button, the tipping
culture is slowly beginning to catch on, but it is also admittedly becoming
more confusing than ever.
Fear not, for you are destined to transform into the tipping ‘top
banana’. By the time, you’re done with this piece, you will be equipped with
all the reasons for, against, common mistakes made, and even guiding tips to avoid
embarrassment.
Who Is Eligible For A Tip?
There’s no recognized criteria to follow when deciding if, whom,
and when to tip, it’s just one of those things at anybody’s discretion. The
common practice has however been, to tip those service providers who impress
you in some way or the other, waiter, delivery guy, uber driver, you name them!
Restaurant tipping procedure and behavior is the blurriest of them
all. The fairness of it to those who don’t get tipped but still offer a good
service, how much to tip, the powers of management to enforce rules on tips
collected, etc are all points of mix-up. As you may realize, its complexity
stems mostly from the number of parties involved. Compare that with a transaction
involving a car park guard whom you will hand 2,000/ Shs, before you drive off
from a night out; it’s a two-party transaction that leaves no room for
complication.
Many eating places have begun to pool all tips earned over a
certain period of time — say, a shift, or a week — in a big pot and then to
redistribute them to eligible employees according to some formula, whose
fairness and legality is a matter of contention.
This approach can be compared to the socialist policies of
countries like China and Denmark, and its proponents would say that it fosters
a spirit of teamwork instead of rivalry among staff; staff will back each other
up for the common goal of serving clients better. If backroom staff are also
considered when it comes to final distribution of tips, I am for this approach,
because they play a role in your satisfaction as a customer.
The alternative here would be, (not capitalism, silly!) a more laisses faire approach where staff are
left to take tips as additional income separate from their regular earning. Its
most obvious pro is the incentive for staff to provide better service,
-certainly above average, so that they can be eligible for that tip. You can’t escape
the rivalry and unhealthy competition that will crop up among staff. They might
also become selective with whom they prefer to serve, basing upon looks and
appearance.
Although not common here, paying a gratuity is another alternative
common in bars, clubs and other nightlife venues. For some, especially in the
more developed countries, a specific tip percentage is added to the total
amount billed and so, every time you order something, the tip is included
within.
Many would argue, and rightly so, that the culture of tipping has
given business owners the leeway to transfer unto the consumer the burden of
paying their employees. The more we tip, the less incentive we give business
owners to pay a fair wage to their workers. What happened to the good old
fashioned model where I pay for a product or service, and business owners pay
their employees, end of transaction!
Some Of The Unspoken Rules
o
Give what you can afford. Don’t go out of
your way, remember that your tip is simply your way of appreciating a great
service. And besides, the assumption here is that you have already paid the
charge for whatever you have consumed, so the tip wasn’t even expected.
o
If you simply can’t afford it, but still feel
indebted to show extra appreciation for the service, you can simply verbalize
your appreciation. A simple, “thank you for the wonderful service”, would do.
o
Positive rating. Uber says “there’s no need
to tip” and, accordingly, there is no way to do so via the app. However, a positive
rating is as good as a tip for an uber driver as it will raise their
popularity, hence more business.
o
Don’t brag. If you’re going to tip, no one’s
stopping you, but don’t do it to impress your date, or whatever company you
have. It has become common practice to fold paper notes in one’s hand for the exchange
to occur during a handshake, especially when dealing with law enforcement officers.
o
Always be mindful of the effort put in by the
service provide. Your tip to the booda’
guy on an ordinary day for example, should not be the same as what you would tip
him on a rainy day. If he has had to put in an extra effort to get you a good
deal, or save you from incurring a loss, show your appreciation for that.
o
Your tip should reflect the kind of service
you have received. Was the service poor, exemplary, lacking in any way, say so
with your tip. If you feel incensed to do so, go ahead and air your grievances
to the concerned service provider.
Have you
ever been stranded with a flat tyre or you needed to have your car jump-started
because of a cold battery, whoever helped you out of such a predicament was
right to demand payment if you hesitated to tip them.
Some Tips For Those On The Receiving End Of
Thing;
o
Be the opposite gender of your customer.
Agree among yourselves to attend to opposite gender clients, the laws of
attraction will win you some sympathy.
o
Try to present yourself as attractively as
possible, there’s no damage in a slight layer of makeup with clean and attractive
clothing.
o
Endeavor to be the client’s first point of
reference, right from the moment it becomes apparent that they might be in need
of service. Try walking into a cafĂ© javas restaurant to see what I’m talking
about.
o
Introduce yourself by name to the client. no
need for all names though, that’s just creepy.
o
If the client seems unsure about the service,
or what to order, offer them some advice, from your personal point of view.
o
Take whatever you’re given. Different people have
different tipping ability, and they certainly place varying levels of value to
your service. A tourist from the first world, who has grown accustomed to their
home country’s service levels might find your level of service wanting. Their
meager tip offering might simply be a show of discontent.
o
NEVER ASK
FOR A TIP. There’s a reason why this is stated in bold. Security guard,
restaurant waiter, waitress, bar man, ushering staff, whatever service you
provide, the assumption is that you are getting paid and any appreciative tips
are at the discretion of the giver.
To cap it all, a tip should be a rare exception for an exemplary
job well done or an effort above and beyond the normal call of duty.
Here’s something to try; write a note of appreciation and send it
to the service provider’s employer/ boss, let them know that you appreciated
the service that was offered to you, and will definitely be coming back, make
sure to share the note with the employee. That that should have a similar, or
even bigger significance to them than cash would.
Tuesday, 3 March 2015
National Seed Event
Last Wednesday (26th February
2015), Agri
Pro Focus, in collaboration with
Integrated Seed Sector
Development (ISSD), Participatory
Ecological Land Use Management (PELUM), Uganda
Seed Trade Association(USTA),Bioversity
International, USAID,
Farmer’s
Media, and Uganda
National Famer’s Federation, held
the annual National Seed Event at the Kati Kati grounds in Kampala. The event,
only the second, whose objective was to increase access and utilization of
quality seed for improved livelihoods, was the perfect showcase of the various
players in Uganda’s seed industry.
From nursery bed dealers, to seed
growers, and even agricultural input deallers, every aspect of crop cultivation
was on display. Participants were each given an opportunity to introduce their
products for the public to gauge.
What you probably heard about
reighning Miss Uganda’s passion for farming is no lie, Leah Kalanguka together
with her runners up, Princess Tina, and Ibyara Akal, could be seen taking tours
around each and every stall.
There was a host of exhibitors, among
whom included, Pelum Uganda, Simlaw Seeds, Victoria Seeds, Agromax Uganda Ltd,
Grow More Seeds & Chemicals Ltd, Fica Seeds, East Africa Seeds, Steel &
Tube Industries.
At the stall of Agricawards
Uganda, there was a call for visitors to nominate individuals and organizations
for the upcoming annual agricultural awards under categories such as best
extension worker, agricultural journalist, and agribusiness enterprise.
On the whole, it was a successful
event, with my only disappointment being the absence of any serious banking
institutions. Besides pride microfinance, whose representatives knew nothing
about the agricultural credit facility, there was no other financial
institution in sight to provide visitors with advice on financing options that are
available.
Invited guests, participants, and
visitors were treated to a business cocktail where there was an opportunity to network
and create linkages.
National Seed Event
Last Wednesday (26th February
2015), Agri
Pro Focus, in collaboration with
Integrated Seed Sector
Development (ISSD), Participatory
Ecological Land Use Management (PELUM), Uganda
Seed Trade Association(USTA),Bioversity
International, USAID,
Farmer’s
Media, and Uganda
National Famer’s Federation, held
the annual National Seed Event at the Kati Kati grounds in Kampala. The event,
only the second, whose objective was to increase access and utilization of
quality seed for improved livelihoods, was the perfect showcase of the various
players in Uganda’s seed industry.
From nursery bed dealers, to seed
growers, and even agricultural input deallers, every aspect of crop cultivation
was on display. Participants were each given an opportunity to introduce their
products for the public to gauge.
What you probably heard about
reighning Miss Uganda’s passion for farming is no lie, Leah Kalanguka together
with her runners up, Princess Tina, and Ibyara Akal, could be seen taking tours
around each and every stall.
There was a host of exhibitors, among
whom included, Pelum Uganda, Simlaw Seeds, Victoria Seeds, Agromax Uganda Ltd,
Grow More Seeds & Chemicals Ltd, Fica Seeds, East Africa Seeds, Steel &
Tube Industries.
At the stall of Agricawards
Uganda, there was a call for visitors to nominate individuals and organizations
for the upcoming annual agricultural awards under categories such as best
extension worker, agricultural journalist, and agribusiness enterprise.
On the whole, it was a successful
event, with my only disappointment being the absence of any serious banking
institutions. Besides pride microfinance, whose representatives knew nothing
about the agricultural credit facility, there was no other financial
institution in sight to provide visitors with advice on financing options that are
available.
Invited guests, participants, and
visitors were treated to a business cocktail where there was an opportunity to network
and create linkages.
Wednesday, 11 February 2015
Concentrate On Your Core Business Function
Concentrate On Your Core Business Function
In the taxi on my way to work today, I chose to take the
back seat. It has nothing to do with the fact that back in school, I was always
a back bencher, I wish it did though! My reason is quite simple, the loud sound
systems of most taxis are strategically positioned at the front, next to the driver,
for his enjoyment of course. Then there will also be those days when you are
blessed with a chatty driver who will insist on you contributing to his
thoughts on the ‘faults’ of other road users that he encounters. Don’t get me
wrong, a simple greeting and exchange of pleasantries is always welcome, but
let it stop at that, I have way too much to catch up with in my chamber of
thought.
So on this particular morning, taking precaution, I settled
in at the back, far away from the already blaring radio speaker. Soon the taxi
was full and everybody went about scrawling through their phones. Music, email,
videos, you name it, this taxi was filled with the mobile millennials and I was
glad that they all had the supporting accessories to ensure their own, self’s,
personal, individual (…and I could go on!) engagement. I just can’t stand a
public transport user who plays their, (usually cheap) sound devices at maximum
volumes with no regard for other travelers’ privacy, but that’s an entirely different
story for another day.
So along the way, this lady seated right in front of me, to gets
to her stop and frantically endeavors to have the taxi attendant notify his boss
to stop the vehicle. The music loud as ever, his head wandering out of the
window for the next passenger, her screams go unnoticed. Its a few meters off
her desired stop before we come to a halt, and the anger was evident on her
face. She promised never to board this particular taxi again. I have made (to
myself), the exact same vow on a number of occasions, all it ever achieves is elevate
my urge to become a car owner.
If you are in the business of serving people like every
single one of us all, please pay close attention to some key incidents in this.
The taxi, the radio, the passenger’s call for a stop, and the taxi tout’s
attention on the outside world.
It is these incidents
that form the theme of my topic; core business functions.
Every business venture out there is characterized by
distinct features and functions, the core function of a taxi, or any other transportation
service is simply that; transportation. That for a security company, is that;
security, that for saloon is that; hair care. Many business people, in a bid to
go the extra mile, find themselves getting drawn into activities that not only
add no form of value to their customers, but make their services more costly,
less profitable (to themselves), and in some cases, drive potential clients
away.
Take this taxi tout for example, all that we as his clients
ask is for him to get us to our destination, safe and in time. I have never encountered
a public transport passenger, in their right mind, complaining that a
particular taxi lacks a functional radio. I have however heard many complain
about loud radios, uncomfortable chairs, the delays along the way, reckless
driving and many other issues.
This leads us to the
moral of the story today: what is the core function of your business.
For most, they are quite obvious as mentioned earlier, but
for others, you would need to do some self-contemplation before learning what exactly
it is, you might even need to ask you clients to help you identify them.
Once you have successfully identified your core business
functions, shift your focus towards achieving and impressing in these fields.
A saloon owner, who in a bid to distinguish herself from the
competition, shifts her focus from styling client’s hair in the trendiest way possible,
to say, offering digital television to waiting clients, or head massages (I have
never understood that one, I came over for a bloody haircut, and now you are
massaging my head!), is plainly getting it wrong.
Interestingly enough, all that this serves to do scale up
your expenditures or make your services more costly. I would prefer to visit a
barber who knows how to style my hair, even if I have to wait on him with no
form of entertainment. Once again, I have never encountered a client at a
saloon complaining about the lack of some form of entertainment, if ever they
do, have them visit a video hall as they wait!
This should however not be confused with value addition and
exquisite customer care. Take the taxi tout for example, added value and
increased satisfaction for his passengers can be achieved by regularly
servicing his vehicle, replacing worn shock absorbers, washing his vehicle
regularly, and driving carefully. For the saloon owner, it could be offering training
for staff to increase their skill levels, ensuring safety through sterilizing equipment
and offering a simple wash after the haircut. (Notice the relationship with the
core function.)
A guiding factor in deciding what to do to add value for
your clients is to start by identifying your core business function, and them
asking yourself what you can do to better you customers’ experience in regard
to that function. As a teaser for you, try to identify many random businesses,
identify their core business functions, and then come up with ideas on
increasing satisfaction and adding value, for those particular business, answer
this in the comments section.
@WoofyMatt
Monday, 9 February 2015
Investment Opportunities Around You-Dr. Maggie Kigozi
Investment Opportunities Around You-Dr. Maggie Kigozi
The Global Business Labs-Uganda on 6th February 2015, held a business symposium tagged ‘identifying business opportunities around you’. The fairly attended seminar took place at Makerere University’s College of Computing and Information Sciences, and started a few minutes after the advertised time (3; 00 pm). It was hosted by the much respected Pepsi Uganda director, Dr. Maggie Kigozi.
In her power point presentation, Dr. Kigozi tasked the audience
that was made up of university students and aspiring youth entrepreneurs, to
figure out what kind of entrepreneurs they were –the born or made entrepreneurs.
Using the example of her father who served in the civil
service for 60 years, she stressed that in today’s Uganda, jobs, even in the
public service , are no longer a given, and cannot be depended upon.
Quoting Mr. Charles Ocici
the executive director, Enterprise Uganda,
who put the failure figure for Ugandan business startups, at 85%, she advised
the youth to seek knowledge, and invest in business ventures for which they bear
a passion.
Joining the bandwagon of those calling for the youth to
embrace vocational skills, she noted that the most sought after individuals in
Europe and the world over, are plumbers and electrical engineers because of
their hands on technical skills.
The youth were warned not to shy away from formal business
registration sighting taxation as a hindrance, saying that taxes cannot be
charged unless profits are being realized.
They were also advised to properly set their priorities,
with emphasis on their core business activities. Prof Kigozi didn’t run short
of examples to draw from, this time using herself as one. She recently overcame
the procrastination, going into large scale agriculture after shelving the idea
for years owing to simple hindrances. Following her interaction with Mrs.
Julian Adyeri Omalla of Delight
Uganda, the manufacturers of Cheers fruit juice, whose vast farm land
lacked basic accommodation to house her, she decided not to let the
unavailability of accommodation on her own land, delay her plans. Plans for her
first harvest are now in high gear, even without the accommodation structures that
she allowed to hold her back all along.
In her presentation of the various opportunities that one
could invest in, she sampled the service sectors of education, citing the examples
of Lawrence
Mukiibi and Dr.
J.C Muyingo, tourism, where she regretted the absence of a functional city
tour service for international visitors.
Forget the popular belief that the entertainment industry is
a nuisance, Prof Kigozi encouraged those with talent (….and I join her to
emphasize, ‘...with talent’), like her own son Navio, to cash in on the
various talents they have. Warning that this particular sector is talent based,
she called on those who can’t do mainstream entertainment to reap from
entertainment support services such as
events management, equipment hire, video and audio production, to
mention a few.
Agriculture was also cited as an area with potential with a
call for the young generation to think towards mechanization and value
addition. Uganda is blessed with good climate and fertile soils and these,
according to her, should not go to waste. There was mention of the vast
opportunities in livestock farming, fisheries, and forestry, where she expressed
concern about the massive deforestation going on in the country today, and
wondered what would be left for future generations.
Following this was a presentation on the various barriers
and hindrances to investment and entrepreneurship such as poor infrastructure, bureaucratic
registration procedures, with ideas on how to overcome such obstacles.
While presenting the opportunities in the energy sector, focus
was placed on the recently discovered oil and gas which are bound to create
jobs and increase business activities in particular areas, where entrepreneurs
should rush to provide goods and services. Regretting the lack of local
investors to exploit Uganda’s vast minerals, she called upon the youth to look
back at this sector when they have amassed reasonable capital.
While responding to questions put forward by the audience,
advised against the #Tusabagov’tetuyambe, i.e. waiting on the government for
all kinds of assistance. Loans are available, but the few thousands that will
be lucky enough to benefit from them are nothing compared to the millions in
need of financing. She therefore asked those in attendance to look for other
forms of financing such as soft loans from friends and family, but with caution
and honesty. Still on financing, she advised budding entrepreneurs to maintain
a positive credit record , as a tainted record will always come back to haunt
those who default on credit capital.
She called on the youth to shun extravagance in their lives
by opting to invest the money they would have used to fund luxurious graduation
and wedding parties. There were also calls for aspiring entrepreneurs to make
use of available information resources and guidance from government agencies
and organizations such as Uganda Investment
Authority (which she said, now has a fully-fledged SME department), Enterprise Uganda, Skilling
Uganda,
In all, it was a well-organized event and at the end of it,
the audience was invited to participate in different entrepreneurship
competitions such the Anzisha Prize as
they munched on light snacks and interacted with one another. I am looking
forward to the next meet where youthful, like-minded individuals will get
together to discuss, not politics, unemployment or gossip, but entrepreneurship
and investment!
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